Thursday, June 18, 2009

We got slimed

 

We bank online.  The balance changed too much one morning, so I checked the pending transactions.  There were two we didn’t recognize.  Judy called the bank.  Turns out we bought a couple plane tickets the day before.  Flights from Chicago to San Antonio.  Didn’t know anything about that, so the bank voided the transactions for us and cancelled our bank card.  By the time we got off the phone with the bank, United Airlines had called and left a message to say they had detected a fraudulent transaction and had cancelled it already.

 

We know the source of the problem.  I bought some batteries online a year ago, and used my bank card.  The company we bought from just recently sent out a letter of warning and apology.  Their server got hacked.  That was our exposure.

 

The bank and the vendor were both right on top of it.  There were only two bad charges and those were immediately reversed.  The card can’t be used again.  A replacement card is on its way.  So far, Citizens – 1;  Credit Card Thieves – 0.

 

 

A new Hibiscus Flower today

 

 

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