Liftgates.
For cars that have liftgates on the rear, it’s generally the handle or a button
on the outside that triggers the gate to open. But once the gate is open,
the handle is up high out of reach, so there needs to be another button still
within reach that will make the liftgate go back down. Some cars have a
button on the lower end of the liftgate, which is now on the outside of the
car. The Jeep has a button on the inside of the car, so you have to lean
inside the car to push it. It would be easy to disparage the Jeep button
placement as a design flaw, imagining a person having to stick their head
inside the car to push the button, then run so they don’t get crushed by the
closing gate. But of course, there is no design flaw. There is a
delay built into the system. Pushing the button to close the gate
triggers a repeating warning beep. The warning beep sounds several times
before the gate actually starts to move. There is plenty of time to push
the button, pick up the last heavy thing in the back of the Jeep and walk away
before the gate starts closing. It’s a sensible design.
Now
back to my expensive dome light assembly. On the face of it, it doesn’t
make sense to make something that can’t be repaired if a small part of it
malfunctions and the whole more-expensive thing has to be replaced. But
it's also my observation that even when something doesn’t make sense to me at
first, if I think about it for a while, I can usually come up with a possible
reason why such a thing was done; why it would make sense to somebody.
This dome light thing. It’s not just a one-off. I think lots of car
companies do it now. They do it with other assemblies too.
Headlight assemblies. Taillight assemblies. It’s not an unusual
decision. But decisions can have both positive and negative consequences
at the same time. One would expect that for smart decisions the positive
would outweigh the negative. The first negative that comes to mind, the
downside of this trend of building little easily replaced parts into
more-expensive units, is pissing off customers when a small repair seems
unnecessarily expensive. What is the upside? I’m having trouble
coming up with anything. Cost savings? Enough cost savings to
offset a hit to customer satisfaction? It has to be a good idea for
somebody.
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