And
this year’s look at the Valkyrie, rolling on its own wheels.
England
and Wales, the flights all came in today. Plus Texas, and Colorado.
It’s good to all be here together.
Brian’s
parents.
It
has been a tough ten days for the Alexander family. Jim has been healthy
and active but got sick and has been in and out of the hospital for the last
week. He has been mostly stable, so we didn’t see it coming like this,
but last night he passed. His entire family was with him. A
charming guy: he pretended he was cranky but there was always that twinkle.
Brian
and Becky’s kids are all coming home to be here.
Remember
Freddy from 2022? Hanging out on our deck and in our fountain all summer.
Then
he was gone.
Well,
Freddy just reappeared in the basement window at Becky’s house! A
thousand miles away!
I
think he wants to come in.
I
go to a conference every year that is about all the issues involved in running
a CPA firm. A few years back they started saying, “Don’t worry.
Artificial intelligence isn’t coming for your job, it’s just going to make you
better at it.” A couple years ago, that changed to “Artificial
Intelligence is not coming for your job, but the person who knows how to use it
is.”
This
year the message was different again. There were several presentations on
Generative A.I. You ask it a question, and it generates an answer from a
massive database of information. That’s what we’ve been working with so
far. In addition to generative A.I. though, they were also presenting
Agentic A.I., a new term for me. Agentic A.I. is more like a well-versed
autonomous assistant. It’s active, not reactive. Present it with
some information and ask it to perform a task, and it will. While executing
that task, it will make assumptions and decisions as necessary and highlight
those when it presents the finished product for your review. Provide
feedback and it learns from its mistakes. All sorts of industries,
including CPA firms, are developing task specific agents. If you are
somebody’s assistant, A.I. is definitely coming for your job.
Thomson
Reuters, a software provider for accountants, demonstrated their tax
preparation “agent” that they already have. They loaded this agent with
the entire tax code, a whole bunch of completed tax returns, and firm standards
for tax returns. It won’t do really complicated returns yet, but it can
charge through a simple 1040. They uploaded a bunch of tax documents, in
various formats, like a tax client might; enough for a normal 1040 tax
return. They asked the tax “agent” to prepare the return. The agent
standardized the document formats, sorted the information, compared it to the
prior return, prepared the current year return, and presented it to the tax
manager for review; highlighting any critical decisions it made, and any areas
of concern. A highly qualified assistant, still requiring adult
supervision, but mighty impressive.
A
few years ago, the technical presenters at this conference confessed that they
have been telling people for years that if you want job security, learn to
code. As computers continue to do more and more, that’s where the future
will be. Now, they’re talking about how wrong they were. There are
A.I. agents that will do the coding for you, and they’re getting better every
year (month). They’re fast. They work 24/7. They don’t
take days off. The hottest new programming language is English.
That’s what they’re saying now.
For
the last several years, I’ve been interested in offshoring. Working with
a team in another country that has lower wages and benefits than here might
save money, but that’s not the major draw. It would be a way to contract
high quality help and split some of our work with an offshore team. Parts
of our jobs don’t need to be done by an onsite auditor, or in direct contact
with the client. Leverage the skilled auditors we have on staff with
qualified assistants who can contribute to the workflow. There are
offshoring companies that have the whole process already set up and are
contracting out staff. Now, with Agentic A.I. though, I can’t imagine
going through the logistics of staffing offshore. Train an A.I. “agent”
to assist with the fieldwork, and the experienced auditors can plan and manage
the job and interact with the client. Way less complicated than
offshoring.
If
we’re fans of the status quo, this could all be alarming, because what we do
and how we do it is about to be revolutionized. Even if we’re excited
about the changes coming, it will be hard to navigate them all. For
instance, we will all have access to a digital assistant that will be fast and
efficient and take the place of multiple human assistants. That will
leverage our capabilities, but what about all the industries where starting out
at the assistant function is the way people are trained up to be the seniors
and managers? How do people just coming out of school leap that gap and
learn the ropes so they can have the experience to be the manager in charge who
relates what we know directly to the client?
I
don’t know what we need to do to get ready for the tsunami of capability that
is coming at us, but status quo is not an option. If we’re not willing to
learn and adapt quickly, this wave will roll right over us. What exactly
we do to get ready, who knows? I guess if we can’t figure it out though,
we can always ask A.I….
Included
in last week’s report from Madison River Outfitters in West Yellowstone,
Montana.
A
nice brown trout netted for a photo op before being released back into the
Madison.
Wow. That was
something.
I am blown away by my
brothers. We talked for three days straight. We have all gone such
different ways and places. There was so much catching up to do. We
shared stories, accomplishments, hopes and dreams, and occasionally helped
remember a word the other couldn’t quite bring up, until late every
evening. The unplanned rhythm of each day flowed easily.
I can best sum up the
visit with this photo at the conclusion, before we all headed our separate
ways:
It brought us together in
a new way, with us all being fully present at the same time. That was
amazing!
Redwoods
to be exact.
Encountered
a quiet orchestral serenade.
And
those awesome redwoods!